Gift Card

Looking for the ideal present for people who love decorating their homes and spending time in the garden? Al-Futtaim ACE is the perfect place, with a wide range of home improvement products and expert advice!

Al-Futtaim ACE Gift Cards can be bought and redeemed at all Al-Futtaim ACE stores in UAE starting from AED 50 in value

Al-Futtaim ACE Gift Cards remain valid for 24 months after the last activity, which includes activation, reloading or redemption. The Gift Card can be used for multiple purchases.

If you are experiencing any difficulties with your gift card, contact our Customer Service Centre via the contact us page, or call us on 800 ASK ACE (800 275 223) between 10am and 7pm, Saturday to Thursday (excluding Fridays and public holidays).

By purchasing, accepting or using the ‘Gift Card’ and in consideration for your right to use the Gift Card, you agree to be bound by these terms and conditions. "You" and "Your" means the cardholder who has purchased or received a Gift Card. "We" or "our", means ACE and Al Futtaim Trading Company LLC.

TERMS AND CONDITIONS

This card cannot be redeemed for cash. Al-Futtaim Ace will not be responsible for stolen or damaged cards. Al-Futtaim Ace retains the right to amend the terms and conditions of the gift card at any time, and to take appropriate action, including the cancellation of the card if, in its discretion, it deems such action necessary.

IT’S EASY TO USE

  1. When you check out, simply present your card to the sales associate at the cash counter
  2. The value of the card can be used on one purchase or divided among multiple purchases
  3. Keep track of your balance by visiting any Al-Futtaim Ace store across the UAE

TRANSACTION

This is a pre-paid store value card. The value of the card can be used on one purchase or divided among multiple purchases. You may split your purchase with the Al-Futtaim Ace gift card and another form of payment. Each time you use your gift card, the amount of the transaction will be debited against the available balance of the card

REFUNDS AND RETURNS

If you are entitled to a refund for goods and services obtained with an Al-Futtaim Ace gift card, you agree to accept a store credit note with the refunded amount. The amount can also be credited back into the Card. The value cannot be redeemed for cash.

LOSS, THEFT OR UNAUTHORISED USE

Your Al-Futtaim Ace gift card does not require identification for use and so, should be protected as if it were cash. The safeguarding of your Al-Futtaim Ace gift card is your responsibility.