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ABOUT OUR GIFT CARD

Looking for the ideal present for people who love decorating their homes or spending time in the garden? With a wide range of home improvement products, ACE is the perfect place.

  • Our gift cards can be bought and redeemed at any ACE store in UAE and start from 50 AED in value.
  • It is valid for 24 months from the last activity - be it activation, reloading or redemption.
  • It can also be used across multiple purchases.

If you're experiencing any difficulties with your gift card, contact our Customer Service Centre via the contact us page, or call us at 800 ASK ACE (800 275 223).  We’re available from 9am to 9pm (GST), 7 days a week.

 

HOW TO USE

  1. When you're at the cash counter, simply present your card to the sales associate
  2. The value of the card can be used on one purchase or across multiple purchases
  3. Keep track of your balance by visiting any ACE store across the UAE

 

TERMS & CONDITIONS

  • This card cannot be redeemed for cash.
  • ACE is not be responsible for stolen or damaged cards.
  • We retain the right to amend the terms and conditions of the gift card at any time, and to take appropriate action, including the cancellation of the card if, in its discretion, it deems such action necessary.
  • By purchasing, accepting or using the ‘Gift Card’ and in consideration for your right to use the Gift Card, you agree to be bound by these terms and conditions. "You" and "Your" means the cardholder who has purchased or received a Gift Card. "We" or "our", means ACE and Al Futtaim Trading Company LLC.
  • If you are entitled to a refund for goods and services obtained with an ACE gift card, you agree to accept a store credit note with the refunded amount. The amount can also be credited back into the Card. The value cannot be redeemed for cash.
  • Your ACE gift card does not require identification for use and so, should be protected as if it were cash. The safeguarding of your ACE gift card is your responsibility.